RITUALS
BY AMY
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The archive

Every issue, all in one place.

One idea a week for beauty and wellness therapists. If you've just found RITUALS, start wherever you like. Nothing here goes out of date.

08
Black Friday  ·  25 October 2026

My best Black Friday. And my last.

Last year one week brought in £4,000 in gift vouchers and £3,000 of January bookings, then a waiting list. Why I won't be doing it again, why rare offers stand out, and why you should start talking about yours now.

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07
Client experience  ·  11 October 2026

It's all in the detail

A client told me she could never hear where I was in the room. The answer: I work in socks. The tiny details clients notice but never mention, and why how you open and close a treatment matters most.

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06
Technique  ·  4 October 2026

The things you can't learn from a manual

Some of the biggest shifts in my work didn't come from a certificate. They came from watching other therapists. Plus the one small change clients feel even if they can't tell you why.

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05
Filling your diary  ·  27 September 2026

Three offers in 18 months

Other therapists always ask how I fill my gaps without discounting. It's not clever marketing. It's three small things I do every week, plus the one list I'd start today.

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04
Content  ·  20 September 2026

Nobody feels a bullet point

One unpolished reel got 20,000 views when my posts normally sit around 2,000. It wasn't polish that did it. Why showing beats telling, and how to know who you're filming for.

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03
Pricing  ·  15 September 2026

Finding your number

At college I was told to price myself somewhere in the middle. It's the worst pricing advice there is. How I worked out what to charge instead, raised my prices, and didn't lose a single client.

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02
Your message  ·  9 September 2026

Speaking to one person

I used to offer everything. Waxing, nails, facials, massage, wedding makeup. What I didn't realise is that when you speak to everyone, you speak to no one. How narrowing down brought the right clients in.

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01
Client retention  ·  3 September 2026

The Five C's

Why “just text me whenever you want your next appointment” is quietly costing you clients, and the five things that bring them back instead. No discounts, no loyalty cards, no gimmicks.

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